Process

Say goodbye to writing notes and hello to SmartKonversations.

SmartKonversations gives teams of any size the ability to manage call sentiment and actions at scale.

AI note taking, call flags, key word analysis, call coaching and more...

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Consistent
Fast

Get your team aligned quickly and standardize activities.

Flexible
Intelligent

Manage relationships with clarity and certainty.

Efficient
Efficient

Save time with notes and analysis.

Scalable
Scalable

Achieve more with your existing team.

HOW IT WORKS

Coaching + Analysis + Outcomes 

Make your online interactions better.

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STEP 1

Connect your calls.

SmartKonversations easily connects to Zoom, MS Teams and Google Meet.

Calls can be filtered by team members and customer accounts if needed.

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STEP 2

Analyze your calls.

SmartKonversations uses AI to create call sentiment and automated notes.

SmartKonversations can track custom keywords and highlight “calls of interest”.

Want to automatically flag a call if the word “unhappy” is used multiple times? No problem!

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STEP 3

Monitor, Act, and Optimize.

Call intelligence tracks and monitors at scale and saves time and effort.

Call and key word analysis enables efficient coaching and improvement.

Optimize operational efficiency with AI call intelligence.

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Enhance call efficiency with AI.

Over 70% of online meetings are unproductive today!

Use AI call intelligence, meeting notes and coaching to get ahead of the curve.

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Background

Smarter relationships are just a [click] away.

See how SmartKonversations can work for you.

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Resources & Insights

Intelligent Customer Success Podcast Intelligent Customer Success Podcast
NEW MICRO-PODCAST!

Customer Success Intelligence Podcast

In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.

Customer Success Blog

Articles & Blog

Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.

Customer Success Survey

Customer Success Surveys

We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.

Take SmartKonversations for a spin

See how SmartPlaybooks can help you drive operations at scale.

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