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Businesses run on calls.
[We make it better!]
Analyze call sentiment, track keywords, and create call summaries and action items.
Trusted by results-driven teams.
Say goodbye to writing notes and hello to SmartKonversations.
SmartKonversations gives teams of any size the ability to manage call sentiment and actions at scale.
Call analysis, key word tracking, call of interest triggers, notes, action items and more...
Fast
Get your team aligned quickly and standardize activities.
Intelligent
Manage relationships with clarity and certainty.
Efficient
Save time with notes and analysis.
Scalable
Achieve more with your existing team.
HOW IT WORKS
Coaching + Analysis + Outcomes
Make your online interactions better.
STEP 1
Connect your calls.
SmartKonversations easily connects to Zoom, MS Teams and Google Meet.
Calls can be filtered by team members and customer accounts.
STEP 2
Analyze your calls.
SmartKonversations provides breakdowns of keywords and call sentiment to improve relationships as well as data-backed team coaching at scale.
SmartKonversations automatically generates call summaries and flags “calls of interest”.
Want to automatically flag a call if the word “unhappy” is used multiple times? No problem!
STEP 3
Monitor, Act, and Optimize.
Track your team's progress without combing through every minute of every call.
Generate action items from call summaries and triggers to keep your team on track and foster efficient progress in customer relationships.
Leverage SmartKarrot's extensive intelligence to enhance your team's standard operations.
The smarter way to call.
“Organizations spend roughly 15% of their time on meetings, with surveys showing that 71% of those meetings are considered unproductive.”
Reduce prep time and redundant conversations by letting SmartKonversations keep your relationships on track.
See how SmartKonversations improves your customer relationships.
HUMAN RESOURCES
Payroll
This template will help simplify your payroll process and maintain legal and tax compliance.
Download
HUMAN RESOURCES
Employee Offboarding
Ensure a smooth transition, maintain positive relationships, and preserve knowledge with this template.
Download
HUMAN RESOURCES
Employee Onboarding
Use this template to help new employees successfully integrate into your organization.
Download
Standard processes, faster.
A leader in retail analytics achieved an 18% reduction in onboarding time by implementing Playbooks across multiple roles.
Smarter relationships are just a [click] away.
See how SmartKonversations can work for you.
