Articles & Blog
Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.
To begin with, startups should focus on measuring the most essential customer success metrics—adoption, engagement, and renewal—instead of trying to boil the ocean.
Co-founder, SmartKarrot
Join Prithwi Dasgupta in his pursuit of Customer Success for All as he tracks the paths of trailblazers and unlocks founder insights. The Customer Success Intelligence Podcast is meant to spark conversation and ignite the CS community.
Follow along and share your thoughts.
Episode 23
01:15
April 21, 2023
Sue Nabeth Moore
Co-Founder, Success Chain
Episode 22
01:04
April 20, 2023
Paul Henderson
Director
Episode 21
02:07
April 18, 2023
Seth Dovev
Episode 20
01:45
April 17, 2023
Seth Dovev
Episode 19
01:23
March 30, 2023
Sue Nabeth Moore
Co-Founder, Success Chain
Episode 18
02:20
March 29, 2023
Sue Nabeth Moore
Co-Founder, Success Chain
Jason C. Whitehead
Co-Founder, Success Chain
In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.
Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.
We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.