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Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.
Andreas Knoefel
Thought Leader & Strategic Advisor, CSTuners
Andreas Knoefel
Thought Leader & Strategic Advisor, CSTuners
Don’t get flooded with alerts and slip into a reactive mode… Use insights to make your decisions.
ANDREAS:
I almost hate alerts for CSMs, because it drives you in this reactive mode, Holy Sheesh-Kabob, It’s Monday morning I am coming in the office, I am having 43 alerts and my week has gone to hell, I can not do anything strategic, I cannot do anything proactive, I am chasing all these red lights. Right? So, one of the things that I like already is “Hey here is the account, and here is the revenue impact” that is overall, alright.
Co-founder, SmartKarrot
Join Prithwi Dasgupta in his pursuit of Customer Success for All as he tracks the paths of trailblazers and unlocks founder insights. The Customer Success Intelligence Podcast is meant to spark conversation and ignite the CS community.
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Episode 23
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April 21, 2023
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Episode 22
01:04
April 20, 2023
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Episode 21
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April 18, 2023
Seth Dovev
Episode 20
01:45
April 17, 2023
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Episode 19
01:23
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Sue Nabeth Moore
Co-Founder, Success Chain
Episode 18
02:20
March 29, 2023
Sue Nabeth Moore
Co-Founder, Success Chain
Jason C. Whitehead
Co-Founder, Success Chain
In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.
Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.
We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.
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